Privacy Policy
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we may collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Browsing Information”.
We collect Browsing Information using the following technologies:
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit All About Cookies.
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons”, “tags”, and “pixels” (including tracking scripts via GoHighLevel) are electronic files used to record information about how you browse the Site and monitor website performance and user engagement. This data is used solely for internal business operations and to improve our customer experience.
Additionally, when you fill out a quote form, contact form, or make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and mobile phone number. We refer to this information as “Contact & Order Information”.
When we talk about “Your Personal Information” in this Privacy Policy, we are talking both about Browsing Information and Contact & Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Contact & Order Information that we collect generally to fulfill any orders or service requests placed through the Site (including processing payment information, scheduling moving services, and providing you with invoices and order confirmations). Additionally, we use this information to:
Communicate with you directly regarding your estimates, service updates, and moving schedules;
Screen our orders for potential risk or fraud; and
Send service-related notifications and SMS messages (when you have opted in).
We use the Browsing Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site.
SMS & MOBILE COMMUNICATIONS PRIVACY
If you choose to provide your mobile phone number through our contact forms, quote requests, or website interactions, you consent to receive SMS communications from Anything Go's LLC regarding moving quotes, service coordination, and customer support.
Opt-In: Mobile phone numbers and SMS consent are collected directly when you submit your information through our website form. Consent is optional and is not a condition of purchasing any service.
By calling us, you agree to receive one automated text about your inquiry. Messages and data rates may apply.
Opt-Out: You may opt out of receiving SMS messages at any time by replying STOP to any text message received from us.
Support: Reply HELP for support or contact us directly.
Rates & Frequency: Message frequency varies based on your service interactions. Message and data rates may apply.
SHARING YOUR PERSONAL INFORMATION
We may share your general Personal Information with third parties to help us use your information as described above (for example, using Google Analytics to help us understand how our customers use the Site). You can read more about how Google uses your Personal Information here: Google Privacy Policy. You can also opt-out of Google Analytics here: Google Analytics Opt-out.
We may also share Your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
CRITICAL SMS DATA PROTECTION (NO SHARING STATEMENT):
No mobile information, phone numbers, or SMS opt-in consent data will be shared, sold, rented, or disclosed to third parties, affiliates, or business partners for marketing or promotional purposes under any circumstances. All text messaging originator opt-in data and consent information will be kept strictly confidential.
BEHAVIOURAL ADVERTISING
As described above, we use Your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at Network Advertising Initiative.
You can opt out of targeted advertising by using the links below:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance Opt-Out Portal.
DO NOT TRACK
Please note that we presently do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a resident of certain jurisdictions, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
DATA RETENTION
When you submit a contact request or place an order through the Site, we will maintain your information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
MINORS
The Site is not intended for individuals under the age of 18.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email or phone as provided in the Contact section of our Site.
